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Do slow applications affect call centre performance?
A white paper examining the impact of slow applications on call centre quality and productivity
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Slow cloud application impacts call centre productivity
2. “For the first time we were able to measure the cost of slow applications to the business, which was significant.”
Mick Spain. Commercial Director, Great Guns Marketing
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Islington saves £300K by improving slow application
See how John Galsworthy, Head of Parking Services is using application performance management to
- Keep budgets under control
- Maintain staff productivity
- Get best value from suppliers
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On demand IT support keeps the TUC's remote offices running smoothly and keeps costs down to a minimum.
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Quadnet helps improve value for money and the user experience at Teach First.
See how Mathew Horine, Head of IT is using application performance management to
- Keep staff in remote offices productive
- Building credible business cases
- helping IT focus on the business
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Quadnet helps Dahabshil move to Cloud Computing and half their costs
Dahabshiil is the largest African on-line money transfer business with 34,000 agent locations and branches in 144 countries worldwide.
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How we help
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Heads of IT
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Show the Value of IT to the business
Ease yourself into Application Performance Management by tackling Exchange Email
Keep systems up and running from a service perspective
Get to the Root Cause of the issue fast by breaking down technical silos
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Local
Government
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Understand how to measure and manage the right KPI's for outsourcing agreements
Increase staff productivy and save money by delivering better performing applications
Hold suppliers easily accountable
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